Patient Financial Services Representative 

Summary:The Patient Financial Services Representative is responsible for customer service and chart auditing for orthodontic revenue cycle.

Range Pay Range: $18.50-$24.00/hour (Based on experience)

This is remote position and we are seeking candidates who reside in Pacific and Mountain time zones. 

We are seeking a dynamic individual who loves to make an impact to join CHOICE Healthcare Services, where our mission is to provide everyone access to the healthcare they need.  CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities. 

What we provide to you as a CHOICE teammate:

• Care for your wellbeing and work-life balance
• Professional and personal growth
• Experienced leadership support
• Fun and supportive team dynamic with events and celebrations
• Comprehensive benefit package

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

• Provide orthodontic revenue cycle customer service through inbound and outbound calls
• Complete chart auditing
• Reach out to patients and other parties involved regarding declined credit card payments via email, text, and phone

Education/Experience:

• High school diploma or equivalent
• 1+ years of customer service experience
• Experience working in dental or orthodontics
• Has an understanding of reading ledgers with debits and credits
• Has knowledge of Basic Excel
• Bilingual in Spanish, preferred