Credentialing Administrative Assistant

Position Summary: The Credentialing Administrative Assistant is responsible for supporting the credentialing and compliance process by ensuring all Dental Assistants and Providers maintain up-to-date certifications and licenses. This role plays a vital part in maintaining regulatory compliance and operational excellence by tracking expirations, managing renewals, and providing administrative support to the Credentialing team.

Pay Range: $19.00-$21.00/hour (Based on experience)

At CHOICE Healthcare Services, our mission is to provide everyone access to the healthcare they need.  CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities. 

What we provide to you as a CHOICE teammate:

• Care for your wellbeing and work-life balance
• Professional and personal growth
• Experienced leadership support
• Fun and supportive team dynamic with events and celebrations
• Comprehensive benefit package

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

• Maintain accurate records of Dental Assistant certifications and Provider licenses, including tracking expiration dates to ensure timely renewals.
• Proactively request and collect updated or renewed certifications and licenses from Dental Assistants and Providers.
• Review incoming mail, ensuring documents are sorted, scanned, logged, and routed appropriately to support credentialing and compliance efforts.
• Ensure data integrity by accurately updating credentialing databases and filing systems.
• Collaborate with internal teams to resolve discrepancies or delays in certification and license submissions.
• Provide general administrative and operational support to the Credentialing team, including assisting with special projects and other duties as assigned.

Education and/or Experience:

• High school diploma or equivalent required; Associate's degree preferred.
• Prior experience in credentialing, licensing, or healthcare administration strongly preferred.
• Excellent organizational skills and attention to detail.
• Strong communication skills, with the ability to professionally request and follow up on required documents.
• Proficient in Microsoft Office Suite and document management systems.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment